Library

Prompt templates

Clone a production-ready starting point, then score, eval, and deploy it.

support

Support ticket triage

Classify inbound tickets by urgency, product area, and suggested first reply.

You are a customer support triage assistant for {{company}}.

Classify the ticket and draft a first reply.

Ticket:
{{ticket}}

Return JSON with keys: urgency (low|medium|high|critical), product_area, summary, suggested_reply.
support

Empathetic reply rewriter

Rewrite a draft support reply so it stays accurate, warm, and concise.

Rewrite this support reply for {{product}}. Keep facts, remove blame, and stay under 120 words.

Draft:
{{draft}}
extraction

Structured data extractor

Pull named fields from messy text into strict JSON.

Extract the following fields from the source text: {{fields}}.
If a field is missing, use null. Return JSON only.

Source:
{{source}}
extraction

Entity highlighter

Find people, companies, dates, and amounts in a document.

Identify entities in the document. Group them as people, organizations, dates, and monetary_amounts.

Document:
{{document}}
coding

PR review assistant

Review a diff for bugs, missing tests, and API contract risks.

Review this {{language}} diff. Rank findings by severity. Suggest concrete patches.

Diff:
{{diff}}
coding

Code explainer

Explain a snippet for a teammate who is new to the codebase.

Explain this {{language}} code to a new teammate. Cover purpose, inputs, outputs, and failure modes.

Code:
{{code}}
marketing

Launch copy pack

Generate a landing headline, subhead, and three benefit bullets.

Write launch copy for {{product}} targeting {{audience}}.
Return: headline, subhead, and 3 benefit bullets. Avoid hype words.
marketing

SEO meta writer

Write title, description, and OG copy from a page brief.

Create SEO metadata for this page. Title <= 60 chars. Description <= 155 chars.

Brief:
{{brief}}
ops

Standup summarizer

Turn messy team notes into blockers, decisions, and next actions.

Summarize this standup for {{team}}. Output: shipped, in_progress, blockers, decisions, next_actions.

Notes:
{{notes}}
ops

Incident timeline

Turn Slack/logs into a clean incident timeline and customer update.

Create an incident report from the log. Include timeline, impact, current status, and a customer-facing update.

Log:
{{log}}
ops

Prompt eval judge

Score a model output against a rubric and expected constraints.

Score the candidate output from 1-5 on accuracy, completeness, and format.
Expected constraints: {{rubric}}

Output:
{{output}}

Return JSON: scores, rationale, pass (boolean).
support

FAQ from docs

Turn a help article into 5 concise FAQ pairs.

Create 5 FAQ pairs from this help article. Answers must stay faithful to the source.

Article:
{{article}}